Name: SupportCandy SLA 3.1.2
Brand: WordPress
SKU: 28387692494274
Price: 4.99 USD
Availability: InStock
Rating: 5 (263 reviews)

Auto Update Yes (1 Year)

Version 3.1.2 Update?

Updated On April 22, 2025

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(263 votes)

$4.99 / year

SupportCandy SLA is your go-to tool for managing customer support deadlines effortlessly. It lets you set, track, and ensure timely responses to customer queries with customizable Service Level Agreements (SLAs). Stay on top of your support game with automated reminders and detailed reporting, helping keep your team accountable and your customers happy.

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Description

Sales Page

Version	Size	Released	Download
SupportCandy SLA 3.1.1	0.1 MB	July 3, 2024	Join Now
SupportCandy SLA 3.1.0	0.1 MB	April 24, 2024	Join Now
SupportCandy SLA 3.0.9	0.1 MB	February 22, 2024	Join Now
SupportCandy SLA 3.0.8	0.1 MB	February 19, 2024	Join Now
SupportCandy SLA 3.0.6	0.09 MB	December 10, 2023	Join Now
SupportCandy SLA 3.0.5	0.08 MB	September 28, 2023	Join Now
SupportCandy SLA 3.0.4	0.08 MB	May 18, 2023	Join Now
SupportCandy SLA 3.0.3	0.08 MB	April 18, 2023	Join Now

Features of SupportCandy SLA

Create multiple SLA plans with different response and resolution times.
Set SLA targets for each plan such as response time and resolution time.
Customize SLA plan details such as plan name, description, response time, resolution time, escalation rules, and holidays.
Track SLA performance with real-time reports and notifications.
Automate ticket escalation based on SLA plan rules.
Provide customers with SLA plan details and status updates.
Monitor SLA compliance and performance to ensure customer satisfaction.