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Chat – Support Board 3.7.9

Auto Update Yes (1 Year)
Version 3.7.9 Update?
Updated On April 24, 2025
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Chat - Support Board 3.7.9

$5.99

Support Board is a powerful WordPress plugin that combines live chat, help desk functionality, and AI-driven automation to streamline customer support. It enables real-time communication with visitors, integrates seamlessly with platforms like Slack and WhatsApp, and offers chatbot capabilities through Dialogflow and OpenAI. With features like multilingual support, WooCommerce integration, and a built-in knowledge base, Support Board enhances user engagement and simplifies support workflows.​

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Features of Chat - Support Board

  • Real-time chat functionality allowing immediate support for users.
  • Integration with WordPress for seamless installation and use.
  • Persistent chat history to keep track of customer interactions.
  • Multi-channel support including email and chat for comprehensive assistance.
  • Customizable chat widget to match website branding and design.
  • User-friendly interface for both agents and customers.
  • Automated responses and chatbot support to handle common inquiries.
  • Ticket management system for effective issue tracking and resolution.
  • Support for multiple languages to cater to a global audience.
  • Detailed analytics and reporting tools to monitor performance and user engagement.
  • Mobile responsiveness for optimal performance on all devices.
  • Secure and reliable communication channels to protect user data.
  • Agent and user roles for organized management of support operations.
  • Offline messaging feature allowing users to leave messages when agents are unavailable.
  • Integration with third-party applications and services to enhance functionality.
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